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At&t values our relationship with you and offers a return policy for equipment and services purchased directly from at&t. Equipment purchased from an at&t branded store, or directly from at&t online, the internet (att.com) or over the phone with at&t may be returned or exchanged once at an. If you are returning this device due to a change of mind or plans, then you will need to use the return label that came in the box when the phone was delivered to you.
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Consumers and individual responsibility users (iru) have up to 14 days after the purchase to return accessories and devices to at&t. Learn about the at&t return period. Faqs to address the at&t wireless phone return policy.
Did you start a swap process for your equipment in smart home manager.
Make sure it is less. Contact at&t by phone or live chat to order new service, track orders, and get customer service, billing and tech support. You have 30 days to return your defective device. They will provide you with instructions on how to return the new phone.
If the phone or device you purchased does not meet your expectations, return it by mail within 30 days from the date the equipment was shipped using the return label provided. To be able to research the location of the device, i would need the rma number, tracking number, and imei of the device. And store rep already processed the return and give a return receipt. If you have bought your device online, at an att store or used the att right to you delivery service, then you can make your return or exchange at any att.
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To start the process, contact us through online chat or 800.331.0500.
Learn how to send back a smartphone on next up or next up anytime after an early upgrade. View the full premier return policy online. If you bought your wireless device at att.com, over the phone with at&t, or at an at&t branded store, you have 14 days to start your return or. Return or exchange your wireless device.
Visit the at&t return policy to: • if you're returning your equipment by mail or canceling your service, call the number provided on your invoice. If you signed an at&t business agreement as a. Your replacement device will come with return shipping materials.
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Get refund information for a return.
Plus, find out how to activate a warranty replacement device. Also, please private message us at @attcares with. But i never get my money back. Or, return a device on an installment plan that we’ve approved for return.
Mail the device back to at&t or take it to any at&t retailstore. Find out if your device is eligible for return or exchange. I already return the accessory which i bought from the store. For 15 days or more, a refund is subject to the.
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